When it comes to creating useful, intuitive, and easy-to-use features, Eventbrite often looks to its legion of experienced and savvy event organizers who know what they need.  Well, we received our marching orders on Waitlist Management and we're excited to let you know that attendee overflow management is no longer a pain point! In line with our mantra, events made easy, Waitlist Management is a snap to set up and manage.  You can indicate how you want the waitlist to trigger (by ticket type or event capacity), set up the size of the waitlist, collect custom information from waitlistees, and create a time limit for waitlistees to purchase tickets for your event.  ... Continue Reading

Hello Eventbriters, As was widely reported yesterday, Eventbrite was one of the many sites that was affected by the power outage at our server center, Rackspace. Our course of action throughout the unplanned outage was to maintain a constant line of contact with the management at Rackspace as they worked to resolve the massive issue affecting many companies online.  We were able to direct them to our server boxes to get up and running with little down time. When infrequent and unplanned site outages occur, we utilize Twitter to update our users on an outside account.  If you haven't already, please do follow us there: @eventbrite. All issues at Rackspace look to be resolved as of late yesterday but if ... Continue Reading

Update: The issue is officially under control.  We are now working with our service providers to prevent this from happening again.  Obviously, we regret the loss of service and we deeply appreciate the patience and supportive responses we've received from our customers.  We sincerely feel your pain! Original Post: At midnight PT Eventbrite experienced a malicious DOS (denial of service) attack.  Because of this attack, our service was unavailable.  We responded immediately and our entire team is working on this issue diligently as I type. We appreciate your patience and I will post an update when we have a final resolution. The Eventbrite Team

We're thrilled to announce that Eventbrite has been named a Webware 100 Winner! Nearly 630,000 votes were cast during the voting this year to pick the best Web 2.0 sites and services.  Eventbrite was picked as a top 10 service in the "Commerce" category along with some huge names such as PayPal, Craigslist, and Amazon. A big thank you to all of our supporters who voted to help us win our very first award! xo The Eventbrite Team

Forbes.com What do a Pets.com sock puppet and the original PayPal business plan have in common?  Why, they both live on our CEO's desk...duh! Forbes.com wanted to know about 2 things that Kevin values in his office* and why. (*If by "office" they mean small desk set in the middle of our open floor plan)  To find out why Kevin would bother to keep these items on his already cramped desk, read on.  Bonus if you spot the Eventbrite mascot in the published team photo! SF Business Times As a San Francisco native company, we were honored to be profiled by Patrick Hoge in last week's SF ... Continue Reading

We recently posted some exciting opportunities on our Jobs page:

• Search Marketing Analyst
• Senior Software Engineer
• Account Executive, Sales
• Customer Support Team Member
• Eventbrite Evangelist

All positions are based in our super cool SF office, located directly across from the AT&T ball park.  We offer competitive salary + full benefits. Check 'em out, send us your resume, or forward these opportunities on to your friends!

What a divine truth for the upcoming charity event, Discarded to Divine. Benefiting St. Vincent de Paul Society, the silent auction and preview event showcases wearable garments using fabrics from the discard bin.  Guest designers create jaw-dropping creations that will provoke recycle bin envy and the inspiration to donate to a worthy cause. For the inspiring background on this event's creation, visit the SVDP site: http://www.svdp-sf.org/DISCARDED/2009.html Event Details: Thursday, May 7. VIP admission: 6:00 pm General admission: 6:30pm Live! @ 888 Brannan (formerly the Giftcenter Pavillion) in San Francisco, CA Event Website: http://discardedtodivine2009.eventbrite.com

We've recently redesigned the Account tab to make it easier for you to edit & view your account information. Here are some of the things you can do from the new Account tab:

• Update your account email address, contact information, and password
• View and pay invoices
• Set your email preferences
• Manage your payment collection accounts (PayPal and Google Checkout)
• Manage and add multi-users to your account
• Manage and clean up unused venue & organizer records
• Sign up for the Eventbrite Referral Program to earn money
• Manage your own affiliate programs
• Close your account with Eventbrite :(

To take a tour of the new account tab, start here.

Take philanthropy’s greatest hits and mix them with the newest, most innovative ideas of the future.  What do you get?  PHILANTHROPY REMIXED.  That is the concept behind this year's Full Circle Forum taking place in San Francisco on November 13th.  Hosted by Full Circle Fund, this year's Forum, promises to be a fantastic evening of civic engagement focused on bold models for ... Continue Reading

For those of you event holders who prefer to collect and track RSVP responses for your event, you'll be happy to hear that we've improved the RSVP box on the event page! Based on customer feedback, we moved the RSVP option to right above the ticket order form to increase visibility and help you track more RSVP responses.  When an invitee selects "Yes", they can order a ticket and when the "No" or "Undecided" option is selected, the invitee can leave a message for you in lieu of purchasing tickets. We think it flows better and makes more sense.  We hope you agree! Keep talkin' to us, cause we're listening. --The Eventbrite Team